Join David T. Armstrong, founder and headmaster of the Institute for Conflict Management, for an in-depth discussion of commercial mediation and the role of mediation in the United States judicial system. Course discusses the differences between arbitration, mediation, and litigation and details the how the various styles of mediators can affect the mediation process. Other topics covered include bias, stereotype, the role that cultural influences play in mediation, and the creative solutions that the mediation process offers the parties involved. There is also an excellent discussion of a mediation arising out of the 1994 Northridge earthquake between a property owners association and public adjustors.
On-Demand